Frequently Asked Questions.

Wood, marble and stone, tile and ceramic, and worktop surfaces — see the Services section for the full breakdown.

Primarily London and the surrounding areas, but we also provide on-site restoration services throughout the UK.

Enquire, assess, plan, restore, match, refine and complete — see the Process page for the full sequence.

Often, yes — send photographs through the quote form and we'll give you an honest assessment.

The goal is always a seamless result, but the exact outcome depends on the material, damage and surrounding surface.

This varies by project — update with typical timeframes once confirmed.

Cost depends on the material, damage and scope of the project — request a quote for a project-specific answer.

Yes — the quote form accepts multiple photographs, which help us give a more accurate first response.

Update this answer to reflect whether on-site assessments are currently offered.

Yes — flooring, furniture, staircases and fitted joinery are all covered by our wood restoration service.

Yes — chips, cracks, staining and dulled polish are covered by our marble and stone restoration service.

Yes — chipped, cracked and worn tile and ceramic surfaces are covered by our tile restoration service.

Yes — stone, composite, laminate and timber worktops are covered by our worktop restoration service.